Refund and Returns policy
Please contact us before returning any items, we are here to help
You can return products within 14 days of delivery if it is faulty or damaged. Make sure to include your contact information and order number with the return and for your protection, please be sure to return your goods via recorded or registered post.
Customers are responsible for return shipping costs.
For returns queries please get in touch using our contact form and we'll get back to you as soon as possible. Alternatively email us on firstname.lastname@example.org
To return your product, you should mail your product our registered address in the UK.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.